Effective Date: 7th February, 2025

1. Introduction

Welcome to Errandaar! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.

By accessing or using Errandaar, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect different types of information, including:

2.1 Personal Information

• Name
• Email address
• Phone number
• Profile picture
• Payment details (handled securely by third-party payment processors)

2.2 Usage Information

• Device information (IP address, browser type, operating system)
• Activity logs (errand requests, transactions, communications)
• Location data (if enabled)

2.3 Communications

• Messages between users (Erranders & Errandees)
• Customer support inquiries

3. How We Use Your Information

• Facilitate and improve our services
• Process transactions securely
• Provide customer support
• Prevent fraud and enhance security
• Send important updates and notifications

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Service providers (e.g., payment processors, cloud storage providers)
• Legal authorities (if required by law or to prevent fraud)
• Business partners (with your consent)

5. Data Security

We implement industry-standard security measures to protect your data. However, no online service is 100% secure. Use strong passwords and report any suspicious activity.

6. Your Privacy Choices

• Edit or delete your profile information
• Manage notification preferences
• Request data deletion (subject to legal and business requirements)

7. Cookies & Tracking Technologies

We use cookies to improve your experience, analyze usage, and personalize content. You can manage cookie settings in your browser.

8. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a new effective date. Your continued use of Errandaar means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: support@errandaar.com